FAQs

Glamour Bazaar: Your Fragrance Questions Answered

At Glamour Bazaar, we're passionate about providing exceptional customer service and top-quality fragrances at amazing prices. Here, we answer some of our most frequently asked questions to help you navigate your shopping experience:

Returns & Refunds:

  • Can I return a product? Absolutely! Unopened and undamaged items in original packaging can be returned within 14 working days of receipt. Please note, opened products cannot be returned. For full details, visit our Returns & Refunds Policy here

Delivery & Shipping:

  • Do you offer free shipping? Yes! We offer complimentary tracked delivery on all orders, regardless of amount.
  • How long will my order take to arrive? We typically fulfill orders within 3 working days. Using our 48-hour tracked shipping, you'll receive your fragrance soon after! For weekend orders, the first working day is considered Monday.

Product Authenticity:

  • Are your fragrances genuine? Yes! We source all our products directly from brands and verified suppliers. Using unapproved vendors goes against our strict code of conduct.

Competitive Pricing:

  • Why are your prices so good? We have strong relationships with brands and suppliers, allowing us to negotiate favorable discounts. These savings translate directly to you, our valued customer!

Wholesale Inquiries:

  • Do you offer wholesale pricing? Yes, for certain products purchased in bulk. Please contact us with details about the specific fragrance and quantity you require. Availability applies.

Hard-to-Find Fragrances:

  • Can you help me find a specific fragrance? We've successfully sourced unique fragrances worldwide! While we can't guarantee success, please contact us with as much product information as possible for a search. A sourcing fee applies only if we find the fragrance and you decide not to purchase it.

Product Image Discrepancies:

  • What size will I receive? The product size listed and paid for is what you'll get. Product listing images are for illustrative purposes only and may not reflect the exact size you choose.

We hope this information helps! If you have any further questions, please don't hesitate to contact us at contact@glamour-bazaar.co.uk